Independent Property Rental

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Response on booking property - Amanda has been very prompt, courteous and professional.

Hall - IN, USA | 9044 Willowbrook Circle (26-Dec-11 to 2-Jan-12)

Property Owners Response:
Unfortunately guest had to cancel their vacation after confirming.

Response on booking property - unfortunately we didn't receive a completed booking questionnaire, so unable to add their comments.

Response on departure from property - email received - our stay at home at Kingsbury Place was wonderful.

Gaydos - VT, USA | 9108 Kingsbury Place (29-Sep-11 to 2-Oct-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - unable to read the comments due to poor scanned copy.

Response on departure from property - we really enjoyed the pool and I was so happy to see the child guard as we had a 14 month old child with us. She really wanted to be in the pool every time someone was in the pool. I really enjoyed the house.

Van Dam - MI, USA | 9044 Willowbrook Circle (16-Aug-11 to 23-Aug-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - French documented form to be able to complete. Pool and BBQ to be included in rental rate.

Response on departure from property - email received - I was very glad to stay in the house. It was a nice place to stay. Thank you and thank Chris.

Jouve - France | 9044 Willowbrook Circle (5-Aug-11 to 12-Aug-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - unfortunately guest didn’t place any comments under this section.

Response on departure from property - ensuring the printer works. Access cards for gates didn’t work. Have the pool guard removed and re-installed also pool guard should be provided as an option. The size of the house, patio and pool was great and also the location.

Beaumont - Reading, UK | 9108 Kingsbury Place (22-Jul-11 to 13-Aug-11)

Property Owners Response:
Thank you for your comments and note these. We were unaware of the printer not working. All computer equipment in the homes is now being phased out when they fail to work and will not be replaced. Only the internet wireless link will be left so guests are able to use their own laptops to gain access to email and the internet. More often or not guests will take their own laptops for this purpose as most rental homes do not come with standard office equipment for this use. We will instruct the Management Company to remove this printer. Regarding the pool safety guard, this is there for our guest’s safety and will always be in situ on a guest’s arrival. We are pleased you and your group enjoyed your stay at the home and look forward to welcoming you back to the home / area sometime in the future.

Response on booking property - excellent and prompt reply from Amanda. Any queries with regard to the property were quickly answered. Plenty of information was sent in relation to the property, surrounding area etc. ensuring we had chosen the right property for our family.

Burke - Flint, UK | 8746 Stone Harbour Loop (21-Jul-11 to 31-Jul-11)

Property Owners Response:
Unfortunately guest had to cancel their vacation after confirming.

Response on booking property - easy to rent and easy to communicate. We are disappointed we can not bring our 5 pound house broken dog. However, we are excited to come. Small pets should be allowed as a suggestion. The cost for the week is higher than what we wanted to pay but are willing to for the first time. Look forward to coming.

Response on departure from property - email received – we were pleased with our stay and the wonderful things the home had to offer. We plan to return next season.

After receiving the email comments above we also received the guests questionnaire which read as follows:

Great home, more expensive than other rentals in neighbourhood. We would have liked to brought our little dog.

Wells - TN, USA | 9044 Willowbrook Circle (16-Jul-11 to 24-Jul-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - Amanda was very fast! Very professional!

Response on departure from property - telephone call – we were very pleased with the house and all it had to offer in way of facilities etc. It offered a lot of privacy from the back with no homes to the rear of the home. It was a pleasure working with yourself Amanda and the time you took to ensure that everything went well for us. The Management Company were friendly and helpful also. We are looking to return again during the Thanksgiving week.

Jones - GA, USA | 9044 Willowbrook Circle (9-Jul-11 to 16-Jul-11)

Property Owners Response:
These guests have now confirmed their stay for Thanksgiving week and we look forward to welcoming them to our home again. I also look forward to meeting with Debi whilst we are over there during November too.

Response on booking property - there is a lot of paperwork required – makes the booking process more complicated.

Response on departure from property - we had a wonderful stay at 9108 Kingsbury Place. However the access cards did not work while we were there – this was an inconvenience.

Donnell - MD, USA | 9108 Kingsbury Place (9-Jul-11 to 18-Jul-11)

Property Owners Response:
It was unfortunate that during the stay of this guest the community administration decided to withdraw access cards and required all property owners to re-register. Unfortunately this is beyond the control of ourselves and our Management Company who I believe managed the situation in the best way they could in the circumstances.

Response on booking property - check out date should be later for guests driving. We will not arrive at home until past 8.00 pm on Saturday after an approximate 20 hour drive from New Jersey. Would appreciate late check out.

Response on departure from property - email received - I would like to take this time to thank you and the Kingsbury Place homeowners for a great vacation. The home was clean, comfortable and exceeded our expectations. Once again, thank you and I hope to vacation again with you.

DaSilva - NJ, USA | 9108 Kingsbury Place (2-Jul-11 to 9-Jul-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - unfortunately we didn't receive a completed booking questionnaire, so unable to add their comments.

Response on departure from property - thanks for all your help.

Baird, Larnarkshire, UK | 9044 Willowbrook Circle (29-Jun-11 to 9-Jul-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - Amanda was extremely helpful in assisting me with the rentals. She went above and beyond for me in helping me get all of the information together.

Response on departure from property - all three houses we found amazing. They were all located close enough together and not too far from beaches. Overall a great experience for everyone.

Wood - SC, USA | 8746 Stone Harbour Loop (16-Jun-11 to 26-Jun-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - Amanda was extremely helpful in assisting me with the rentals. She went above and beyond for me in helping me get all of the information together.

Response on departure from property - all three houses we found amazing. They were all located close enough together and not too far from beaches. Overall a great experience for everyone.

Smith - TN, USA | 9044 Willowbrook Circle (16-Jun-11 to 26-Jun-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - Amanda was extremely helpful in assisting me with the rentals. She went above and beyond for me in helping me get all of the information together.

Response on departure from property - all three houses we found amazing. They were all located close enough together and not too far from beaches. Overall a great experience for everyone.

Gibson - VA, USA | 9108 Kingsbury Place (16-Jun-11 to 26-Jun-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - it has been a good experience to date.

Response on departure from property - unfortunately guest didn’t place any comments under this section.

Carmichael - Cheshire, UK | 9044 Willowbrook Circle (28-May-11 to 16-Jun-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - unfortunately we didn't receive a completed booking questionnaire, so unable to add their comments.

Response on departure from property - loved the villa very peaceful. Found the drive to and from Orlando too far. Only one tea-spoon available for use. Would definitely recommend villa.

Jones - Yorkshire, UK | 9108 Kingsbury Place (24-May-11 to 7-Jun-11)

Property Owners Response:
We greatly appreciate our guests providing us with their comments on completing the vacation / holiday. There are approximately ten tea-spoons at the home but I know USA tea-spoons are much larger than the UK tea-spoons. We have received a few comments from our UK guests regarding this.

Response on booking property - unfortunately guest didn’t place any comments under this section.

Response on departure from property - it is exceeded all our expectations and we all wished we had more time to enjoy it. As we were all there for a wedding, we did not have much time to enjoy the rental. We are planning to return in a few years for a week or two vacation and hope to stay here if it is available. Amanda it was a pleasure dealing with you. Thanks for everything.

Gelmich - Ontario, Canada | 9108 Kingsbury Place (20-May-11 to 23-May-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - Amanda has been very helpful and if all goes well we will most likely make this our yearly vacation rental for our trip.

Response on departure from property - email received - I have returned your questionnaire by post today. Yet another great holiday at one of your villas!! Have recommended and given website details to someone today and wouldn't hesitate in going back to either of your villas we have stayed in.

A few days after receiving the email comments above we also received the guests questionnaire which read as follows:

Wonderful home – Chris at Property Agents very helpful. Four sun beds at pool for five of us – went out and bought a lilo for 5th person – didn’t realise about beach loungers. Wouldn’t hesitate to go back. Thank you.

Adams - CO, USA | 9108 Kingsbury Place (11-May-11 to 15-May-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - previously rented this unit, was very happy with it.

Response on departure from property - unfortunately, guest didn’t return vacating questionnaire, so unable to add their comments.

Hoover - New Brunswick, Canada | 9044 Willowbrook Circle (30-Apr-11 to 11-May-11)

Property Owners Response:
No comments in relation to above.

Response on booking property - unfortunately we didn't receive a completed booking questionnaire, so unable to add their comments.

Response on departure from property - lock of front door felt weak. This did not leave a “safe” impression of the house.

Kramer - The Netherlands | 9108 Kingsbury Place (26-Apr-11 to 7-May-11)

Property Owners Response:
We will email the Management Company and have them check the front door lock on the door as security is high on our list not only for the security our property but also for the security of our guests belongings too. We have had no previous reporting in relation to this.